The National Express Group is a market leader in the public transport sector and is mainly active in the UK, North America and Spain. The company employs approximately 43.000 people. The National Express Group operates six British railway franchises including ‘one’ Railway.

Rebranded as National Express East Anglia from February 27, 2008, ‘one’ is the train operator that provides services from London Liverpool Street to the East of England. ‘one’ was looking for an IT-solution that would cover the whole maintenance planning process. After a formal tender and evaluation process Ab Ovo and its solution Infor EAM (Datastream 7i) were chosen.